This is an easy and fool-proof system that guarantees the safety of your package. eval(ez_write_tag([[300,250],'trackingadvice_com-box-3','ezslot_0',137,'0','0']));In recent years, the need for delivery and shipment services has skyrocketed. FedEx's tracking said it was delivered Thursday at 11:47 and was left at my "front door", but no package. The first thing that you must do is contact FedEx customer care and let them know your problem. 1; 2; First Prev 2 of 2 Go to page. I checked my order status and it said it was still on it's way. Customer says they did not get the item but fedex says they did. “I actually filed a claim with FedEx because they said it was delivered on the date that it was actually supposed to arrive at my house and it wasn't. Packages in the FedEx system are scanned at various points between pickup and delivery. eval(ez_write_tag([[250,250],'trackingadvice_com-box-4','ezslot_1',129,'0','0'])); If you’re not at home when the courier is to be delivered, delivery men often place the package near your door in a protected area. My tracking info says the package was delivered yesterday at 5:40pm. My guy is awesome. Such steps will prevent a situation like this from happening again. FedEx says phone was delivered. I know that it is but natural to assume the worst, but it may not be the case at all. Secondly, in case there has been a mistake on the part of the company itself, you will not be held liable since you contacted them immediately. If you have already contacted FedEx officials or you’re sure that no package has been delivered, try to wait around for a couple of days. FedEx is one of, if not the, most reliable private courier service in the world. Using your tracking number, you can access your package's most up-to-date information. For more information please contact FedEx Customer Service at 800 FedEx … Ground Shipment. I contacted the dealer and FedEx who both claim it was left on my porch. There is also a possibility that they may have mistaken your order for their own and taken it. Using your tracking number, you can access your package's most up-to-date information. MegaBabe717. Make sure that you have your package details, such as the tracking number, handy. But they obviously did not deliver it TO ME. MegaBabe717. If you have already contacted FedEx officials or you’re sure that no package has been delivered, try to wait around for a couple of days. I am facing the same issue with an eBay item shipped to me. What a pain in my butt. First: share to improve GetHuman-cctegart's odds. Fedex tracking indicates my package was delivered this evening. This is important for many reasons. OT Discussion Club . Thread starter sublimeaudio; Start date Oct 8 , 2015; 1; 2; Next. I called the customer service number and was told that they could not contact the drivers today because of the holiday. The problem is USPS. If within a few days, you don’t get your package or any information about it, then you can lodge your complaint. 9,365. I work in the front of the house and literally saw the FedEx truck drive down the street. To sum up what my FedEx rep told me: "Send another one and hope it arrives." This is a less frequent issue with FedEx, but the most important thing to do first is to check and make sure they didn’t leave it in a different spot than your normal carrier. FedEx is one of, if not the, most reliable private courier service in the world. Forums. Go. In the past usually we have told them to check with carrier and gave other ideas. Checked along the street etc. If you have shrubs or an alcove in your porch, make sure to check them as the package may have been left there. shipment tracker showing “delivered” when the product hasn’t reached. You need to inform Google that the package wasn't delivered in contradiction to FedEx. Strength in numbers! – Delivery Hours, FedEx Delivered to Wrong Address: The Solution. XOctoberMoonX. The tracking for my package says it was delivered at 10:44 a.m this morning but upon checking less than 10 minutes later there was no package. Packages in the FedEx system receive scans at various points between pickup and delivery. Social. Personally I’d say pester the fuck out of customer service and if you don’t get anything out of em go to your local fedex place and ask for some responses there or you can always ask amazon customer service for some advice in my experience this works , hope you get your package, A place for discussion regarding anything FedEx. Oct 29, 2015 #21 I LOVE Sweetwater. However, when I checked the tracking number with FedEx it said it had delivered on September 12th at 1:02pm to at the residence doorstep. It is not unusual for a package to go for more than 24 hours without a scan while in transit – your package may still be traveling as intended. I can't buy another phone. I called the customer service number and was told that they could not contact the drivers today because of the holiday. You need to contact your local FedEx and provide them with your FedEx tracking number and explain that you didn’t receive the shipment but it seems to be delivered. This was to a residence for December 24 delivery. Feb 24, 2003 #1 Bought a motherboard from a trader here and got my tracking #. Usually, shipping companies provide the customer with contact details of the person supposed to make their delivery. Thread starter sublimeaudio; Start date Oct 8, 2015; Prev. The overwhelming majority of missing mail situations usually involve packages or parcels that were scanned but not put on the vehicles for delivery, that “slip through the cracks” and just weren’t delivered on time, or that simply were overlooked or not delivered in a timely manner for one reason or another. It was sent via the cheapest manner, so you can understand my disbelief when FedEx claims it was left on my porch without a signature less than two days after I ordered it! Tracking says “delivered” but it wasn’t. When I tried to put in a claim with FedEx, they said if you didn't have it where its signature only we can't put in the claim! Not to mention it was a $500 package. I was home all day the day they said it was delivered and Fedex has always rung my bell when they delivered something, even when it didn't require a signature. Checked with my neighbors, no one has it. Well most of those packages that are delivered from any carrier are scanned and they're supposed to be scanned at the place of delivery. It shows it out for delivery and then said "misdelivered." What’s odd is I have an Amazon hub for shipments and yet it says it was left at the front door. I hear ya - I'll always use signature required going forward. Help with my FedEx issue. Silver Supporting Member. Get the Best Answer Here. Most of the time, making a call to the delivery man will solve your problem. An Amazon Prime 2-Day shipment for a $15 item went Fedex and the Fedex status says: Customer not available or business closed. Over the years, some shipment companies have carved out a unique name for themselves with their superior services. Dec 21, 2013 . You can also contact them through an email, but I recommend placing a call due to the gravity of the situation. First: share to improve GetHuman4704148's odds. Underneath car checked. eval(ez_write_tag([[250,250],'trackingadvice_com-leader-1','ezslot_10',130,'0','0'])); If you want to be extra careful and not take any chances, you can also have your package delivered to the nearest FedEx office. It was an express package that was allegedly delivered at 9 in the morning. As the e-commerce platform has boomed, shipment companies have risen to a status of great importance. If your driver completed the delivery, then the package's tracking status or a delivery notice (a UPS InfoNotice ®) should indicate where your driver left the package. It is not unusual for a package to go for more than 24 hours without a scan while in transit – your package may still be traveling as intended. Press question mark to learn the rest of the keyboard shortcuts. Tracking * ***** GetHuman4704148's customer service issue with FedEx from April 2020. How can I get something done about it? Posted by 6 days ago. Gold Supporting Member. What to do when FedEx says my package was delivered, but I didn't get it :(Thread starter Scitex; Start date Feb 24, 2003; Sidebar Sidebar. If you have any distinct landmarks near you, you should mention them. Do you think Fedex just enters that status in, if they don’t complete their deliveries for the day? But, let me tell you, they are surely not without fault. Strength in numbers! I didn't find it until 6 weeks after it was delivered when I was going in to pick-up something that FedEx had left there. Post Jan 11, 2012 #1 2012-01-11T21:23. If your item was shipped via USPS then it was not shipped by Fedex and vice-versa. USPS tracking says it was delivered at 3:04pm at/in unit/box ... but I don't have it yet. Fedex says it was delivered but it wasn't - am I screwed? 9,365. Firstly, the sooner you let them know, the faster they can track your package. Called FedEx when tracking said it was delivered but it hadn't been. It could have been delivered to the wrong person by mistake or you might have wrong tracking number. Ask him about the whereabouts of your package, and if he has delivered it, to whom. Oct 8, 2015 #1 So I ordered a Pigtronix Echolution 2 Ultra Pro from a well known retailer and selected the no signature required option for Fedex shipping. JerEvil. Options. I was home, my neighbor was working in his yard at the stated delivery time. Has anyone been through this? They CAN report an item shown as delivered but they don’t have it - this can be something the postmaster can look at if it is a recurring problem on that route. Tracking says “delivered” but it wasn’t. I was also told I would have to call back the day after Xmas. eval(ez_write_tag([[300,250],'trackingadvice_com-large-leaderboard-2','ezslot_8',136,'0','0'])); If you want always to make sure that the package is delivered into your hands, choose “direct signature” in the future. You can then pick it up from there. Been on hold now for 20+ minutes at 1 800 GO FEDEX. My package was supposed to be already delivered but it has not yet arrived. Either way, FedEx employees will help you. This is the fastest method with little to none waiting time. A lot of the time, couriers tend to leave packages outside your door, which may have been collected by your neighbors for safekeeping. This will ensure that your package is not delivered without your explicit signature. For more information please contact FedEx Customer Service at 800 FedEx … Outdoor bins looked inside. I'm at wits end. The company is alerted either by the sender or by the company’s internal tracking system. What’s odd is I have an Amazon hub for shipments and yet it says it was left at the front door. Delivery Scams Imitating Amazon, UPS, FedEx, And DHL, Are On The Rise, Usps Flat Rate Boxes: All You Need to Know, Usps Delivery Hours: All You Need to Know. Do n't have it yet your porch, side door, back porch side! 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