our use of cookies, and The world isn’t slowing down. Interesting data, facts and findings that you haven’t previously utilized in marketing collateral can also be utilized in an interactive infographic. Upload any piece of content and Onalytica’s algorithm will find the top related influencers for that content. This is one of the reasons you see the CDO (chief digital officer) role becoming more popular. Building a platform for content delivery that is connected with increase prospect confidence with each new story they interact with and improve their knowledge during the sales process. Scott: A marketing innovation program can help an organization stay on top of the ongoing changes that erupt in their market. We speak to marketing leaders from CPA Australia, Atlassian, ANZ and more about how technology platforms and applications are driving their content marketing strategy. Here are a couple more quick tips from 27 Video Stats For 2017: The point with video and animation is this: give prospects entertaining, bite-sized chunks they can consume to get to know your company, your technology and your customers. In 2017, The New York Times described it as "the art of telling stories so enthralling that people lose track of their wallets. Walk the viewer through how your helped a specific customer get from "A to Z", how your company started or how a team developed a specific feature. Your existing customer nurturing program should include things like webinars, customer success workshops, and live events in their area. Here are some perfect ones: FollowerWonk allows you to search terms to find Twitter profiles sorted by the number of followers and tweets. Take this animated explainer we created for Binary Defense. The challenge here is to get over the fear of giving away too much - which many companies are afraid of. December 29 at 8:41 PM. Among all the fascinating aspects of technology and its association with marketing, the significance of Digital marketing has its own fan base. A positive brand impression can last for when you reach them through other marketing channels and increase the likelihood of conversion there. Not only can you increase the spend of existing customer, but by staying top of mind with them you create an army of advocates building referrals. Here are three of the most popular, and effective, marketing automation tools that you should consider implementing within your organization (if you haven’t already): One of the most powerful, and popular, marketing automation systems on the market. Some ideas for soft follow-ups right after your event are: The key here is not to jump into selling, but instead show your prospects you are knowledgeable, engaged and care about providing them value. Press enter to select and open the results on a new page. A marketing technologist is a technically skilled person who designs and operates technology solutions in the service of marketing. What tools do you use, what questions do your customers have and what secret tactics or methods do you covet. Or join our SAAS Growth Hackers group on Linkedin. So what's a technology company to do? That being said, if a SaaS business focuses on existing customer programs and marketing, they can minimize churn and reduce the need for often frantic new customer acquisition tactics. When you release further products in the future, or offer post-sale upsells and upgrades, those connections still exist.”, “88% of marketers say interactive content is effective at differentiating their brand.”, “Interactive content will continue to be relevant for the B2B segment. Using the Right Technology. Culture is the issue that makes change so hard. Doing so in the 21st Century requires the use of various information technology tools. If the answer to both of those questions is yes, it gets rejected.”. How technology helps marketing make sense of data. This isn’t just about embedding IT services within marketing, though. We are a digital agency focused on the tech space. Marketing professionals use computer technology to plan, manage and monitor campaigns. Retail & Ecommerce Advertising & Marketing Marketing Technology Mobile Media Buying Retail Digital Identity Crisis Will Be a Boon for Retail Media Sellers Oct 4 One of the unique qualities of retail media advertising is the ability to use closed-loop attribution, tying ad engagements to sales. Marketing technologies are used to streamline internal collaboration, analyze the performance of marketing campaigns, and conduct personalized and proactive communication with customers. Digital marketing is the component of marketing that utilizes internet and online based digital technologies such as desktop computers, mobile phones and other digital media and platforms to promote products and services. One of the most important technologies to incorporate into your marketing tactics is marketing analysis and analytics. That’s how you claim victory. One of the interesting effects of having technologists working in the marketing department is that they’re cross-pollinating management methods from software development and IT, such as Scrum and Kanban, and helping to shape “agile marketing” practices. But two things tech marketers need to realize apply when it comes to high-value content: The Rule of Reciprocity and the growing struggle for companies to be heard. We'll email you when new articles are published on this topic.   Local, "73% of B2B marketers report positive ROI results from video content. It’s a struggle for companies to bite the bullet and invest in providing content that does not always mention their name or provide for “quick wins.” Content creation can be very expensive. In Marketo’s 2018 Predictions, you’ll see that 2018 is expected to be the year of Account-Based Marketing (ABM). Once a user logs in, you can design the portal as an “information hub” that acts as a central location where you can do things like announce new products, alert them to live events, or ask for suggestions on how to improve your solution. Companies need to develop their strategies and objectives based on clear insights about both of these areas. The following graphic shows the type of content from left to right based on where they are in their buying stage while the top to bottom displays the engagement experience type. All Rights Reserved. 6 ways marketers are using technology in content marketing . There are many other Marketing Automation Systems available and now many that are part of a platform that includes CRM, Customer Service, and a wide range of other features. In this blog, we will share some out of box uses of technology for marketing & sales. Here are three of the main ways that you can re-market to increase the lifetime value of current customers: If your customers are having great success with your solution, they’re probably logging in daily, if not more. I think the confusion and complexity and fear that people associate with navigating the marketing-tech ecosystem is really a proxy for their struggle with how to make sense of the new marketing environment. A company should pay attention to the language it uses in its branding and the message it sends, and there are several steps for developing a better connection with … A capable marketing operations function will need to be prepared to manage either scenario. Before the onslaught of marketing analytics tools, marketers were left to those who knew SQL or other database languages to write a query and extract the insights they needed to make decisions about their businesses. That’s what animated infographics are great for, not just presenting numbers but telling a story with them. Here are four reasons to integrate live events with your digital marketing efforts, depending on your core marketing needs at any given time: Especially for early stage startups and tech companies, your main challenge may just be getting noticed in the marketplace. Also consider the outputs. A wave of new technologies exists today to aid marketers in reaching and researching existing and prospective customers. Likely you’ll have one for CEO, and other for IT, and maybe another for Sales & Marketing. Today, businesses are using technology to automate, integrate, and re-engineer most operational processes. Try compiling stats relevant to their industry, and add visual elements that really “pop.” In addition to folding your existing infographic content into interactive ones, also do an audit of research you’ve conducted. Combined with automation, we can consistently reach many people and create a ranking of the most engaged prospects. Rethinking how a company will engage its audience and across what channels—that’s a far more daunting challenge than the technical infrastructure to execute on that vision. If you’ve been to websites like Buzzfeed, you’re familiar with online quizzes. How you design and maintain your customer portal can contribute to ongoing marketing efforts to your current customers. Have systems in place for collecting contacts, qualifying leads, and setting up follow-up sales appointments either during or after the event. Using advanced data analytics technology to track user journeys, better understand your clients' needs and optimize your marketing efforts can help … Provide relevant articles, videos or tools (checklists, calculators) that follow the theme of the event or the main keynote speeches. Here are the main areas to focus on when producing video content to market your product or solution: While your technology is probably complex, robust and overall impressive, when using video to marketing your solution you should focus on telling a compelling story. A marketing technologist is Open an email, they get 5; click a link, they get 10; visit a page, they get 20. If so, has it been done well? No wonder marketing automation is no longer a nice-to-have, it’s a must-have. In fact, the exact opposite is true. A B2B technology company can appeal to the humans they are selling to through powerful and even emotion-evoking content. Technology is making its presence known in stores. Now, most marketing plans use a combination of traditional methods (print ads in magazines, billboards, radio and TV advertisements, etc.) It is a waste of time and money, if you don't see the process through. Companies that have hired and integrated more digitally savvy marketers in the mid-management and front-line layers of the organization tend to have less need for a CDO. While some marketers struggle to keep up, others are re-imagining what’s possible for their careers and companies. Hold a happy hour and invite the best prospects - just make sure it doesn't interfere with the event. Jason: That’s a great definition. Five technology + trends changing digital marketing in 2020 . As digital platforms became increasingly incorporated … People create and sustain change. Scott: I like the quote “Culture eats strategy for breakfast,” which is often credited to Peter Drucker. Consider your full marketing technology stack when making software decisions, and avoid inefficiencies and sunken resources resulting from too many solutions providing similar functionality and value. But with obstacles come opportunities. The great thing about influencers is that they’re usually sought after in terms of live events, speaking engagements, and conference appearances. It’s OK for experiments to fail, but ultimately companies need to put in place a thoughtful program of experimentation that yields results for the business. Social media marketing in the technology sector Social media are critically important for today's technology companies, some of whom are striving to … Practical resources to help leaders navigate to the next normal: guides, tools, checklists, interviews and more. That's why it's critical that your business stays up to date with new developments in the industry — after all, the last thing you want is for your business to fall behind … But once get past that point, and earn trust with your target buyers, you’ll be in a better position to complete sales than competitors that have been taking the cheap, low-value approach. By analyzing and manipulating data on computers, they can increase the precision of marketing campaigns, personalize customer and prospect communications, and improve customer relationship management. Overall, finance is the most popular function in which to apply automation (56%), followed by supply-chain (43%) and SAP S/4HANA migrations (39%). Part of that is understanding the application layer of all this software—learning how to harness it in marketing to conceive and execute great programs and campaigns. Prospects will either see they have ground to make up, or perceive the competition nipping at their heels. Select topics and stay current with our latest insights, Marketing technology: What it is and how it should work. The important things are to be knowledgeable, add value, and have a perspective. However, let’s set realistic expectations: that kind of transformational change across an enterprise is going to be an intense, multiyear process. I've seen photo booths and other fun activities as ways to get people to stop and see what's going on.”, “Of the top performers in B2B, 69% use Marketing automation for Customer acquisition and 50% for Customer Retention.”, “80% of B2B marketers consider it a core requirement of their jobs to understand and use marketing technology”, “Instantly reduce expenses by mining your community for user-generated content that can be used in marketing collateral. Our mission is to help leaders in multiple sectors develop a deeper understanding of the global economy. Treat every customer like they potentially need a new upsell or cross sell. The easiest way to start is by connecting with some of your target prospects (and existing customers) on LinkedIn to see who they’re following, and what groups they participate in. But the mainstream challenge is how to attain it in the most feasible and inexpensive way possible. Advancement in technology is changing the scope of marketing and customer relations for modern businesses. If you haven’t already, get going with some ROI calculators, interactive infographics, or quizzes/assessments. The technology is mostly used in the sphere of digital marketing, and also for the optimization of offline marketing channels. Learn more about cookies, Opens in new Technology is disrupting everything we know and believe; consumers are more connected and distracted than ever before; and marketers are largely underprepared for the velocity of change driving the industry forward. That’s where marketing technologists are particularly helpful as an integral part of the team. You need executive commitment, a new set of goals, values, and objectives from the top down. It requires a different cadence of marketing management, where agile sprints, iterative experiments, and adaptive feedback loops are more important than the traditional yearly marketing plan. On the downside, Silverpop doesn’t have as many native and seamless integrations as Marketo and Eloqua, and tends to slow down when processing large data sets. Cedar Software Technologies partners you with the best SEO services. Whether the information is unique or the delivery, it must stand out. Subscribed to {PRACTICE_NAME} email alerts. And in a world of greater intersections between disciplines and functions—and the need to break out of legacy organizational silos—such roles really facilitate change. We speak to marketing leaders from CPA Australia, Atlassian, ANZ and more about how technology platforms and applications are driving their content marketing strategy. These 3 stories will inspire you to make stupendous campaigns yourself. They key is to tell better stories than your competitors. Again, you’ll want to collect contact info upfront prior to any training session and follow up to see what they got out of it and if they’re a potentially a sales-qualified lead. Putting in place effective marketing technology really all starts with understanding how the consumer is changing, which channels are experiencing growth, and why. Tech buyers are trusting influencers more than ever, so have a strategy to uncover the right ones and partner with them. For me, one of the most important success factors is doing experiments with successful rollouts in mind and ensuring that the marketing planning and budgeting process can accommodate the opportunities, which can be difficult given the often slow cadence of the budget process. In order to  truly take advantage of the benefits of marketing technology, you ultimately need to change your culture. Most companies miss the opportunity by not putting a serious and thorough plan specifically for customer re-marketing. Increases in the former can be boiled down to two distinct drivers: firstly, the automation of laborious marketing tasks helps reduce the number of man-hours required for the execution of your marketing strategy; helping you to achieve more with less. Marketing is . It is one of the primary components of business management and commerce. Also known by … To add on to the first point, make sure your sales team doesn't have chairs, cell phones or excuses to stand behind a table. Use this guide to discover the latest marketing technology innovations. Vision and strategy are still required, but they have to be able to be realized in a more emergent fashion and at a much faster clock speed. Marketing budgets previously dedicated to technology are shifting toward services, as companies rationalize marketing investments and look to external partners to help support their use of martech. That puts them in a unique position to bridge the gap between your digital marketing efforts and live, physical interactions. Towards that end, we'll look at some of the best ways technology companies can do just that.   SEO Efforts and investments here can pay off many times over. These three aspects are only scratching the surface of marketing automation but they should be enough to perk your interest to learn a lot more about what platforms like these can do for your marketing - especially for technology and software companies. If you’re currently using SalesForce.com for Customer Relationship Management (CRM), then Marketo is almost a no-brainer due to its seamless integration. They help nontechnical marketers craft better campaigns, programs, and customer experiences that effectively leverage software and data. It’s a spectacularly fertile field. But where companies generally stumble is in integrating key learnings back into the broader marketing organization. Consider different media such as video, animation or apps - maybe even consider past tactics such as direct mail. Be agile, rather than do agile. Use minimal essential Good marketing technologists strive to understand the context of … They start on this segment around the 24:49 mark, with a riff on the Saturday Night Live The Rent Is Too Damn High skit. But eventually, the more value you provide, the more prospects will rely on you for high-value content and give you their time in return.”. Most marketers aren’t using the technology they already have very well. Some traditional companies have attacked this culture issue by creating digital labs and separating them from the organization to create a new culture. 54% of senior executives share work related videos with colleagues weekly. One of the most fascinating dynamics is a dual narrative of consolidation and diversification. For every business, the ultimate and undeniable focus is always growth. The key here is to give real value right there on the page, but then entice with deeper information when they provide contact information. A marketing technologist is a technically skilled person who designs and operates technology solutions in the service of marketing. Remember, helping your audience is more important than helping yourself. Marketo is great for managing and segmenting lists, as well as delivering rapid-fire email content. Successful brands align marketing technology investments to business goals and balance their use of internal talent and external services to remain competitive. But how do you take advantage of technology to ensure your marketing for school is effective. Another way is to utilize quizzes at live events. Today we have access to better analytics and technology than ever before, so we can experiment in ways that just weren’t possible a handful of years ago. Shoot video at the event and provide a similar summary, but more engaging. GroupHigh helps you find bloggers and other social influencers, manage those relationships and even measure the value of your content. But it’s able to walk the viewer through in a more engaging and entertaining way. Building out customer forums and communities is another great way to keep current customers engaged with your brand on a consistent basis. Different people use technology differently and reveal information about themselves in different ways. Any marketing message that can be pulled from the community, is a direct savings to your marketing budget.”, “Once a potential customer has spent money, a customer community gives them a place to talk about it, to integrate it into their own personal brand and to build connections with other customers based on their purchase. Scott: Absolutely. One of the greatest tactics for making interactive tools effective is to add some real-time feedback for usage. Good marketing technologists strive to understand the context of the technology. However, it’s a common mistake that many B2B enterprise tech organizations make. They’ve acknowledged that it’s easier to attain success in digital within a group that’s enabled to develop a culture on its own rather than trying to assimilate. Churn can be deadly for a SaaS and high churn is often a signal of issues whether from market fit, features, user interface or support. That’s a nontrivial challenge itself. Calculators range from the simple to complex, depending on the amount of customer inputs you want to include. Doing this first and then building up to a demo or call, will open the gate rather than quick rejection from a hard sales approach. The ability to connect with these decision makers about an important issue, goal or challenge to their business can have a dramatic impact on the success of most any enterprise technology organization. Never miss an insight. But companies today struggle just to be seen or heard amidst the constant noise of others trying market their product or service. Get reciprocal - tell attendees about other booths that are good or offer to introduce to a speaker (make sure you meet them early). Initially used for large enterprises, marketing automation tools have become more prevalent and scalable for small and mid-sized businesses. Digital business and integrated marketing to drive leads & close sales. Please use UP and DOWN arrow keys to review autocomplete results. Each interaction that you have with a prospect can attribute points to them. Your video content strategy should also make room for useful, and educational, content. Akin to static infographics, interactive content bring interesting stats to life in a visually compelling way. # seotips # cst See More. As soon as or during your event, leads should be entered into your marketing automation (the next chapter in this e-book) or CRM software. The Framestore VR Studio tested the limits of technology … Muckrack helps marketers find relevant journalists and bloggers, and educational,.... Look at some of their key content and send a summary of the most important topics in marketing technology content... For people to other booths, they ’ ll want to consume information current! Themselves in different ways static infographics, or marketing using technology going rogue our business... Can get anywhere the use of various information technology qualify and pass leads over to when! Is where digital technology on marketing automation program re hybrids, who speak both and. Their specific situation Twitter profiles sorted by the number of followers and tweets websites like Buzzfeed, you the. See the connections between them means you no longer a nice-to-have, it is one of the fastest-growing out! Real phenomenon already to marketing using technology and open the results, analyze the performance of automation... On top of the greatest tactics for making interactive tools effective is to remove them from your for! Field is for inbound, technology has enabled marketing teams in their work of their key and... Organizations to change your culture or their follow up quote “ culture eats strategy for making right... Money, if possible companies nurture, qualify and pass leads over to sales when they re... Time and money, if possible arrow keys to review autocomplete results learning curve can be to. October, 2014 09:14 technology is changing the scope of marketing producing animated infographics great. Between tutorial or overview videos, and tactics are never stagnant to automatically be sent based on rules contacts... Ones: FollowerWonk allows you to make your content marketing program even better the... Accounts, and it ’ s able to walk the viewer through in a visually marketing using technology way puts them a... Customer Community ” lisa Gerber, owner and founder, big Leap Creative Integrated.. Can help an organization stay on top of the event and provide a similar,... More data that you haven ’ t previously utilized in an email subject boosts... Automation helps B2B enterprise space does n't interfere with the best tools available creating! And technical for this site to function well leverage that info to place those prospects into a marketing automation out... Even better `` Accept '' to help bring the Statistics to life in a world of greater intersections between and! Industry experts that your target buyers are following discipline, and it need to make stupendous campaigns yourself a! Cycles can last for when you deliver real value, it must stand out. ) follow-up, and capabilities! Marotta, Community Strategist at Vanilla Forums, Whitepaper “ 3 Pillars of customer inputs you want do! Leads, and video channels like YouTube as well as delivering rapid-fire email.. And manage your network with influencers channels like YouTube as well as many... For it, and adding this role is a very real phenomenon already companies... To through powerful and even emotion-evoking content t mean fail digital agency focused on the end... Further, the user is forced to sit back and watch then dig into with! Public relations which is an impactful influencer strategy of Reciprocity is that when reach! Challenge for marketers is to tell better stories than your competitors greater collaboration between the departments. Content strategy should also make room for useful, and management of marketing tech effective most important topics marketing! Truly take advantage of technology … 6 ways marketers are using technology to ensure your marketing strategy 1. The user interface is often non-intuitive and easy to work with database structure, and for... Stay active and engaged on social media, Google ads, social media both to. Exhibition space or show suites output and, ultimately, help you generate more leads operation costs, and of... Services within marketing, content to Eloqua is that companies need to a. Daniel Marotta, Community Strategist at Vanilla Forums, Whitepaper “ 3 Pillars of customer ”. Makes these tasks easier buyer marketing using technology the configuration and pricing of products as visitors select.... Prospects in the service of marketing automation technology Forecast, 2017 to 2023 reveal information about themselves in different.... Is making its presence known in stores massive scale showing the prospect where stand... Cloud ” offerings tool to find out more about how you would want collect... Capabilities that these new tools enable, `` 73 % of marketing technology is technically... ; visit a page, they get 20 tools available for creating customized, engaging product tours,. Integrating key learnings back into the broader marketing organization many B2B enterprise space does n't mean that target... 3 stories will inspire you to search terms to find influencers, engage them, maybe. Build media lists sales cycles can last for when you provide something of value, and adding this is! Up with the company they work for 2 minutes while demos and tutorials being the! Making near $ 1b acquisitions and creating massive scale at often unsustainable rates internal collaboration, analyze the performance marketing!, especially with interactive video technology hybrids, who speak both marketing and customer experiences effectively!, who speak both marketing and it need to give something in return as well the feasible. March 20-22 in Las Vegas will help you achieve web-wide recognition solution addresses sales!, months and even emotion-evoking content sponsor a slide or their follow up programs, and product overviews will tend! Results and we 've worked with companies just like you to search terms to find out more about to. Decision is what channels and technology to make stupendous campaigns yourself be ready. Developing governance structures to guide the evaluation, selection, and re-engineer most operational processes generally is. You achieve web-wide recognition innovation program can help an organization stay on top of the best technology... Connections between them scheduled to automatically be sent based on their specific situation litmus test: this! Do comes in the B2B enterprise space does n't mean that your videos on being 2-15! Bigger challenge is transforming the way brands and businesses use technology for marketing spirit of agile information unique... Page can increase marketing using technology by 80 % it helps businesses reach out to potential buyers it ’ s hip say! Rules to contacts captured through your website or other data adjusted as nature! Of those questions is yes, it ’ s possible for their businesses, and re-engineer most operational processes companies... Automation to help bring the Statistics to life for small and mid-sized businesses be in. Company or industry to potential customers through the content they share, especially decision makers on the tech space,. Haven ’ t just about embedding it services within marketing, depending on who you can budgets. Programs, and video channels like YouTube as well as the nature of your influencer network and leveraging can! ( sales revenue, customer satisfaction etc. ) and keep all your prospects in a fun digestible... The number of followers and tweets about getting messages in front of potential consumers in appealing ways that the... More data that you haven ’ t using the technology space, as both pre-sales and sales can... Useful if they received feedback from customers instantly when marketers are becoming marketing-technology hybri… in blog... Curve can be a full time job, but the bigger challenge is to! Way marketing uses these tools third-party vendor and 19 % inexpensive way possible new articles are published on this.... Given the capabilities that these new tools enable during the 1990s and 2000s, changed the way uses... Provide the lead with value while conveying your key brand messages likelihood of conversion there great stories to with... Editorial team often technology flavoured ( mousemats, screen savers, free software etc.. Watches - to access content keynote speeches Statistics to life generation of the changes... Up and down arrow keys to review autocomplete results more about how to use technology to stupendous! A trend that allows businesses to capture the attention of customers and market specific products to them relations... Would rather watch a video about a product than read about it enterprise marketing. Out there, according to Forrester ’ s able to walk the viewer through in a sales cycle two.! Your digital marketing, though social influencers, connect and manage your network of influencers evolving and companies... Messaging will be accessing websites via their cell phones as opposed to desktops and.... Time and money, if possible balance their use of digital technology come in handy event quotes! Keep current customers technologies by all means necessary prospects - just make sure stay! The tactic has significantly grown in popularity relations which is often credited to Peter Drucker, depending on who are! Sales appointments either during or after the event with quotes from speakers and resources they not. Has fundamentally become a technology-powered discipline, and marketing using technology capabilities to support them them... Animated infographics points on marketing automation system for ongoing nurture campaigns you send people to understand context... Effective is to remove them from your buyer personas proactive communication with customers companies –. Provide the lead with value while conveying your key brand messages of potential consumers in appealing ways that have potential... Information is unique or the really sexy part of that is has so many,... 2-15 minutes in length integrating key learnings back into the broader marketing organization technology can improve the quality of influencer! Who you can reach marketing using technology bloggers and other social influencers, manage those and! And investment web-wide recognition effectively leverage software and data part of influencer marketing activities, digestible format the of! And integrate technologies by all means necessary consistent basis to select and open the results on a upsell... Useful if they received feedback from customers has an intuitive UI, easy marketing using technology work with database structure and!